Shipping policy

We strive to ship your order as soon as possible!

Once it is processed, we will ship your order within 2-5 business days. This excludes MADE-TO-ORDER products, which will be stated in the product description, including the processing timeframe. We will send you a confirmation via email, as well as a tracking number. 

PLEASE keep in mind, products are shipped directly from the maker (COVID-19 precautions), so there may be additional delays. We are doing our best to stay healthy and keep our processes in place. We appreciate your patience and understanding! 

If you have any questions about your order, please email us at info@novillahome.com. 

Thank you!